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Post Call Analysis
Extract valuable insights from every conversation
Automatically analyze call transcripts to extract key insights, sentiment data, and actionable information after each conversation, helping you continuously improve your AI voice agents.
Key Benefits
- Extract valuable business intelligence from conversation data
- Identify common customer questions and concerns
- Detect conversation patterns that lead to successful outcomes
- Improve AI agent performance with actionable insights
- Reduce time spent manually reviewing call recordings
How It Works
Automatic Transcript Analysis
Our AI analyzes complete call transcripts to identify key moments, topics, and sentiment patterns.
Custom Extraction Rules
Configure what information to extract based on your specific business needs and goals.
Sentiment Analysis
Track customer sentiment throughout the call to identify emotional high points and pain points.
Integration Capabilities
Send extracted insights to your CRM, analytics platform, or other business systems automatically.
Integration Example
// Example code for integrating this feature
import { JibuClient } from 'jibu-sdk';
// Initialize the client with your API key
const jibu = new JibuClient({ apiKey: 'your-api-key' });
// Use the feature in your application
async function setupAgent() {
const agent = await jibu.agents.create({
llmModel: "gpt-4",
voice: "shimmer",
// Feature specific configuration
transferConfig: {
enableTransfer: true,
transferPhone: "+15555555555",
transferMessage: "Transferring you to a human agent now."
}
});
return agent;
}Ready to transform your call operations?
Get started today with our free tier or schedule a demo to see how Jibu AI can work for your specific business needs.
What you'll get:
- Personalized platform walkthrough
- Tailored solution for your use case
- Implementation guidance from experts
- Customized pricing based on your needs